Cancelling Cable

Brad Herman… Kieran Culkin

Mateus… Mikey Day

Tanya… Aidy Bryant

Donna… Ego Nwodim

Tina… Heidi Gardner

Kenan Thompson

Adam… Kyle Mooney

Marcy… Melissa Villaseñor

Sarah Sherman

Spectrum… Bowen Yang

[Starts with Brad Herman packing things up. His phone is ringing.]

Brad Herman: [answering the phone] Yes, hello.

Female voice: This is a callback request from spectrum cable. Please hold for a representative.

Mateus: Hi there. This is Mateus with spectrum cable. Is this Brad Herman.

Brad Herman: Yeah. Hi.

Mateus: Hi. And what can I help you with today, Mr. Herman?

Brad Herman: I just need to cancel my cable.

Mateus: Oh, I’m so sorry to hear that. Before we begin, would you like to add a telephone landline to your current package for Brad HermanMateus.99 a month?

Brad Herman: No, I’m good. I just need to cancel the cable. I tried to do it online. But they said I had to call.

Mateus: Of course, Mr. Herman. May I ask the reason for the cancellation?

Brad Herman: My girlfriend and I broke up and I’m moving out.

Mateus: Oh, no. I’m so sorry. Your relationship fell apart, Mr. Herman. Mr. Herman, may I ask the cause of the breakup?

Brad Herman: No, that’s personal.

Mateus: Of course, Mr. Herman. Please write down this reference number in case we get disconnected. Do you have a pen and paper handy?

Brad Herman: No, not really.

Mateus: Wonderful, Mr. Herman. The number is 7-B as in boy, F as in five, G as in 5G, six as n six boys. Thank you. Please hold for a cancellation agent.

Female voice: Your call is important to us and will be answered in the order that we feel like.

Tanya: Hi, this is Tanya. For security purposes, can you tell me the 42 digit customer pin number that came on your first bill?

Brad Herman: My first bill? The one I got six years ago? I don’t have that.

Tanya: Oh, not a problem. We can use one of your security questions. What city did your mom lose her virginity in?

Brad Herman: That’s disgusting. I don’t want to talk about that.

Tanya: Well and that is what you answered. Okay. Alright, so when is a good time for a Spectrum technician to come install your new landline?

Brad Herman: Never I don’t want a landline. I just want to cancel my cable.

Tanya: Of course. I’ll transfer you to cancellations. I’ve been Tanya.

Female voice: Wi Fi trouble? Try unplugging your router and spitting in it.

Donna: This is Donna with Spectrum. Just to confirm it says here you’re looking to pay more money for less channels?

Brad Herman: No Why would I want that?

Donna: I’m not sure sir. That’s why I asked. How dare I, right? Pissing me off. Hold please.

Female voice: Due to higher than normal call volume, your call will not be answered. Goodbye.

[dead tone]

Brad Herman: Oh my god! [phone ringing] Yeah, hello.

Tina: Hi, Mr. Herman. This is Tina with Spectrum. How are you this afternoon?

Brad Herman: Honestly not great. How are you?

Tina: [sobbing] I’m not great either, actually. Pretty much falling apart and I’m sorry. Please hold. Thank you for choosing Spectrum.

Female voice: Doing No Nut November? Spectrums got you covered with the selection of sex and nudity free movies on demand.

Brad Herman: No Nut November?

Kenan: Ay, what colors do house man?

Brad Herman: I’m sorry.

Kenan: Yeah, this is the Spectrum tech. I’m on your street to install your landline and I can’t find your house.

Brad Herman: No, I don’t know how this landline thing got started but I do not want one.

Kenan: Oh no, no, it’s too late to change your mind, man. It’s too late.

Female voice: Like basketball, our game day sports upgrade gets you the NBA network and 85 Spanish language soccer channels.

Adam: Hello. Oh hi. My name is Adam and I’m a Customer Service Rep. How are you?

Brad Herman: Not good, you know. I’m very close to being triggered.

Adam: Very cool. Let me pull up your account. The heck? It’s like my computer’s being crazy right now. Let me just connect you to someone else. Sorry about that.

[pizza delivery boy answers the phone]

Andrew: Domino’s Pizza. Interested in trying our new Santa bread dippers?

Brad Herman: Domino’s? Are you kidding me? They transfered me to Domino’s?

Andrew: Who? Spectrum? Yeah, they do this all the time. I’ll transfer you to a cancellations rep.

Brad Herman: Oh god, thank you. You’ve honestly been the most competent person I’ve talked to you today.

Andrew: That’s crazy because I’m high as hell.

Female voice: One premium channels without premium prices, not gonna happen. We’d lose a ton of money.

Marcy and Sarah: Hi there, Mr. Herman.

Sarah: [laughing] Oh my god, Marcy. We both answered the same call. Ha-ha.

Marcy: We’re so crazy.

Sarah: Sorry about that. I’ll hop off.

Marcy: Me too.

Brad Herman: Don’t both hop off. No.

Marcy and Sarah: Hold please.

Female voice: Have a question about your bill? Ask your husband to explain it to you.

Brad Herman: Wow.

Mateus: Hi, Mr. Herman. It’s Mateus.

Brad Herman: Dude! Dude! I’m about to lose it, okay? And guess what? It happened? Okay? I am triggered, okay? That’s right. I’m triggered. So, the next person that you transfer me to better have the power to cancel my cable.

Mateus: Are you sure?

Brad Herman: Yes, Brad Herman,000% yes.

Mateus: Very well. I’ll transfer you.

[transfers to the AI]

Brad Herman: Yes. Hi, who is this?

Spectrum: I am Spectrum, the source, the Nexus, the provider.

Brad Herman: Okay, can you cancel my cable?

Spectrum: There is nothing I cannot do. For I am made of pure data.

Brad Herman: Great, then cancel my cable.

Spectrum: Can I insist you in six months of free Disney plus?

Brad Herman: No, just cancel it.

Spectrum: As you wish. Enjoy your new spectrum landline.

Brad Herman: No. I’m not getting a landline.

[Kenan is standing beside Brad Herman]

Kenan: Yes, you are, man. Where do you want me to put the landline?

Undercover Office Potty

Johnson… Beck Bennett

Kyle Mooney

Adam… Chris Redd

Boss… Bill Hader

[Starts with Johnson working in office at his desk. Kyle walks in.]

Kyle: Hey, Johnson. Don’t forget, we need those reports by the end of the day.

Johnson: You got it.

[Johnson starts having stomach problem. He looks at his watch.]

Female voice: Need to go to the bathroom? But you have a lot of work to do. And it’s all the way down the hall.

Johnson: Yes.

Female voice: We’ve all been there before. Why don’t you check your lamp?

Johnson: Huh?

Female voice: Check your lamp.

[Johnson checks his big lamp. The lamp can be opened and there’s a hollow space in the lamp stand.]

Johnson: Whoa!

Female voice: Go ahead. Do you business.

Johnson: What do you mean?

Female voice: Use it as a toilet.

Johnson: Oh, now I get it.

Female voice: Introducing the Undercover Office Potty. The only toilet that looks like a lamp so you can go whenever you want and no one has to know. Just open it up and go to town. It will be our little secret.

[Johnson puts the lamp back]

Johnson: Thanks, Under Cover Office Potty. I did good.

[Kyle walks back in]

Kyle: Hey, Johnson. Did you get around those reports?

Johnson: Yeah. Finished them a while ago. [whispering at the camera] I had plenty of time.

Kyle: Wait, why do you have so many lamps on your desk?

Johnson: Oh. I guess I like a lot of light.

[Kyle smells around]

Kyle: Oh, god! It stinks in here.

Johnson: Well, it wasn’t me. I used the bathroom all the way down the hall.

Kyle: Jesus! I think it’s these lamps.

[Kyle smells the lamp from close]

Holy [bleep], man! It’s definitely these lamps. Oh, my god!

Johnson: [yelling] It smells like regular lamps to me.

Kyle: Hey Adam, get in here.

[Adam walks in smelling around]

Adam: Holy [bleep] .

Johnson: Alright, everybody calm down.

[Adam smells the lamp too.]

Adam: Oh! Um-umm! There’s something wrong with these lamps.

Johnson: Oh, yeah, right. I probably have to get back to work.

Kyle: Dude, did you take [bleep] in your lamps?

Johnson: What? In these lamps? I don’t think so.

Kyle: We gotta do something about this. I’m telling Mr. Anderson.

Johnson: No. Please.

[Boss walks to Johnson’s office. Johnson walks out and closes the door before Boss reaches in.]

Boss: Johnson, this is never easy but your coworkers are complaining about your lamps.

Johnson: But I go to the bathroom all the way down the hall.

Boss: I have to take a look at these lamps.

[Boss walks in]

Oh, my god!

[Boss opens the lamps]

Oh! You lied, Johnson. You went to the bathroom in the lamps. Get them out of here.

Johnson: Yes, sir. Sorry sir.

[Johnson throws all the lamps to the garbage]

Female voice: Let me guess, nosy coworkers caught on to the lamps because you had too many on your desk?

Johnson: Yeah.

Female voice: We’ve got you covered with everyday office items that you can use as a toilet. Introducing the Undercover Office Potty Disguise Supplies. There’s the stapler, the tape dispenser and the automatic pencil sharpener.

[Cut to Johnson in his office with these new supplies. The supplies are too huge of a size. His colleagues walk pass by.]

Johnson: Hey, guys, look. I got rid of the lamps.

Kyle: Why is your tape disperser so massive?

Johnson: Hmm. Because I like a lot of tapes.

[Boss walks in and opens the tape dispenser]

Boss: God! He’s going to the bathroom in his oversized office supplies.
Johnson: But I go to the bathroom down the hall.

Boss: What is wrong with you?

Johnson: I just need–

Boss: [yelling] Why would you do this?

Johnson: The voiceover said it would save time for business.

Boss: What have you been working on?

Johnson: I don’t know. I’ve been too busy going to the bathroom.

Boss: It smells like [bleep] in here.

Johnson: [sobbing] Am I fired?

Boss: Yes!

[Johnson is walking out]

And take that [bleep] with you.

Johnson: Right. Yeah, of course.

[Johnson tries to carry them all at once. He spills all the toilet on the hallway.]

Female voice: Undercover Office Potty. Be gold Be true. Make the bathroom come to you.

The House with Chris Pine

Ryan… Beck Bennett

Adam… Chris Pine

Alex… Kyle Mooney

Robber… Pete Davidson

[Starts with Ryan and Adam playing video game in the living room]

Ryan: Well, that’s game over for me. You wanna maybe watch TV later?

Adam: Sounds good.

Ryan: Okay. See you later.

Adam: Okay.

[Ryan walks out and Alex walks in]

Alex: Hey, Adam, playing a video game?

Adam: Yeah. I love it.

Alex: Well, don’t forget. Tonight I’m making margaritas.

Adam: Oh, that’s perfect. Ryan and I are going to watch TV later.

[Cut to Alex narrating]

Alex narrating: Wait, what? Why is this the first time I’m hearing about this? I’ve got to figure out what’s going on.

[Cut to Adam and Alex in the living room]

Alex: Hey, Adam. I think we need to talk.

Adam: Okay.

[Cut to Adam narrating]

Adam narrating: I have absolutely no idea what Alex wants to talk about. He gotta remember, I’m just playing my video game.

[Cut to Adam and Alex in the living room. Adam stops playing video game]

Adam: So, what’s up?

Alex: it’s just, I was going to make margaritas for just you and then I heard about the whole TV thing with with Ryan? I guess I”m confused.

Adam: I sort of forgot about margarita night.

[Cut to Alex narrating]

Alex narrating: Excuse me? Adam was one of the only guys in the house I can trust and he forgets about margarita night? Now, I’ve really gotta figure what’s going on.

[Cut to Adam and Alex in the living room]

Alex: So, you just forgot?

Adam: I’m sorry. Are we still cool?

Alex: I guess. [intense music] We are! [Adam and Alex happily stand] I’m really proud of you for telling me the truth.

Adam narrating: Alex and I are cool again. He’s quickly becoming one of my favorite guys in the house.

[Adam and Alex sit on the couch and starts watching TV] [Ryan walks in with drinks too]

Ryan: Hey, hey. I’m ready for TV time with my main man, Adam. I made Pina Coladas. [Ryan sees Adam and Alex sitting together] Wait, Alex? [Alex stands and stares at Ryan]

Adam narrating: Ladies and gentlemen, may I introduce to you, drama.

Adam: Ryan, can we talk?

[Cut to Ryan narrating]

Ryan: Is anyone ever going to explain to me what the hell is going on here?

[Cut to Ryan, Adam and Alex in the living room]

Adam: We wanna explain what’s going on here.

Ryan narrating: Okay. Finally, some answers. I’m listening, people.

Adam: What happened earlier that I think you should know about.

[cut to flashbacks]

Alex: Tonight I’m making margaritas.

Adam: I forgot about margaritas.

[Cut to Ryan, Adam and Alex in the living room]

Ryan: Wait! You were going to make margaritas?

Alex: Yup. And now that I’ve seen that you’ve made Pina Coladas, we need to have a chit-chat.

[Cut to Ryan narrating]

Ryan narrating: Yep, this is my life.

[Cut to Adam narrating]

Adam narrating: Okay, no comment.

[Cut to random guy]

Guy: I’m staying out of this.

[Cut to Ryan, Adam and Alex in the living room]

Adam: I think you guys need some privacy.

Alex: The reason I wanted to talk to you is I want to cancel margarita night and I want to know if you will make me a Pina Colada.

Ryan narrating: Really?

Ryan: The answer to your question is… [intense music] no. Because it’s already made! There’s extra left in the blender. [happy music playing] Now, I’m gonna go pour some for you now.

[Cut to The House video bumper]

Female voice: When we return to The House, Seattle, season six… thousand.

[Cut to Ryan, Adam and Alex in the living room] [a robber breaks in]

Robber: Everybody, give me the f* money right now!

Alex narrating: Say what?

Adam narrating: First the margaritas, and now this? Guess that’s why they call it ‘The House.’

Robber narrating: Welcome to my awkward life.